Frequently Asked Questions

Can't find your answer? Email team@flow52.com

Getting Started

How do I get my monthly revenue data? +

Grab your last 12 months of bank statements, one month at a time. You can also pull "cash received" reports from your accounting software or payment processor dashboards. Rough estimates are fine to start with.

What counts as "cash in"? +

Money that actually landed in your bank account. Not invoices you sent, not revenue you "earned" but haven't collected — only cash that hit your account.

What expenses should I include? +

Major non-monthly bills (taxes, insurance, licences), large monthly payments (rent, loan repayments), and anything critical you can't afford to miss. Leave out everyday operating costs like supplies and fuel.

What is a holding account? +

A separate account where your weekly transfers land and sit untouched until a big bill comes due. We recommend a fee-free, interest-bearing savings account with instant transfers.

Do I need to connect my bank account? +

No. Flow 52 calculates the amounts — you control the transfers through your own bank.

How long does it take to set up? +

About 10 minutes if you have your bank statements handy, then 10 minutes online to set up the recurring transfers. Under 30 minutes total.

How It Works

How is Flow 52 different from a spreadsheet? +

Flow 52 calculates exactly how much to set aside each week so your future bills are already covered. It's about planning ahead, not tracking what you've already spent.

Why weekly transfers instead of monthly? +

A smaller weekly amount feels manageable. It also keeps your holding account building steadily rather than in big lumps.

What if I have multiple income streams? +

Add all sources together — total monthly deposits are what matter, regardless of where they came from.

Can I change my transfer amounts mid-year? +

Yes. Re-run the wizard with updated numbers any time. Your subscription covers unlimited reviews per year.

Can my accountant use Flow 52 on my behalf? +

Absolutely — share your login credentials or work through the setup together.

Money & Bills

What if I miss a weekly transfer? +

The weekly transfer should be the first money out of your operating account each week. If you miss one, double up the following week — the yearly system can handle occasional gaps.

What if I can't afford the weekly transfer? +

This reveals a profitability issue in your business — Flow 52 didn't create it, it revealed it. Consider reviewing expenses, renegotiating supplier rates, or adjusting your pricing.

What if a bill comes due before I've saved enough? +

Very common when first starting. Transfer what's available from your holding account and supplement from your operating reserves. The system self-corrects over time.

Account & Security

I can't log in — what do I do? +

Use the "Forgot password" link on the login page. If that doesn't help, email team@flow52.com with your signup email.

Is my financial data secure? +

Your data is encrypted, never shared with third parties, and you can delete it any time.

How does my subscription work? +

Flow 52 is a yearly subscription that renews automatically on your anniversary date. You have unlimited wizard access throughout the year and can cancel any time.

How do I cancel? +

Use the "Cancel Access" link at the bottom of any page when logged in.

Does Flow 52 work on my phone? +

Yes — Flow 52 works in any modern browser including mobile. For entering numbers, a tablet or computer gives the best experience.

Support

What if I need help? +

Email team@flow52.com — we respond within 24 hours on business days.

Can I book a call to go through my setup? +

Yes. Free one-on-one walkthrough calls are available until May 31, 2026. Book here.